Aftersales
Yes, your system has been installed and you’ve paid us your money, but it mustn’t ever end there. At TrafficAngel, there is no automated telephone queuing system, and because of our open-plan office structure, everybody knows everybody’s TrafficAngel business and there will always be somebody on hand who can help or who knows somebody not far away who will soon get back to you. Here’s a customer reference that encapsulates our approach to customer care :
T & M have had a relationship with Traffic Angel since 2017 when they started to supply us with camera recording equipment for our large fleet of HGV bowsers. The relationship has developed over time and the support & guidance we receive is paramount, the staff are attentive and are always on the end of the phone to discuss and remedy any technical issues. The hardware supplied is robust and of the highest quality, we can trust the integrity and the reliability of the systems.’ Taylor Every, Transport Manager – T & M Plant Hire
Thank you, Taylor!
Fleet Audits
The busyness of a fleet department so often allows camera defects, torn cabling etc, etc, to slip through the net, and it doesn’t matter whether the kit is ours or a competitor installation, TrafficAngel can audit your fleet, supply you with a list of reg numbers and accompanying faults and/or suggestions. and make any recommendations going forward. A hard drive failure going unnoticed could be an expensive oversight when the next incident occurs that wasn’t captured!
